Junior IT Technician

We are currently recruiting for a Junior IT Technician

Responsibilities

Assist with hardware and software upgrades
Network and telephony system upgrades
Maintaining and creating IT documentation
Assist in IT infrastructure upgrades
Assist and support IT developers with their project needs and deployments
Support the IT Manager and Operations Manager
Support end users for all desktop, hardware and software issues.
Participate in deployment of new technologies and systems for the company
Take ownership of issues that cannot be resolved on a first line basis and sees the issue through to completion when required
Provide clear, concise reports on status of all issues to IT manager
Update information daily in the internal software, such as product structures & prices.
Create Excel reports, pivots and dashboards to improve the information flow within those departments.
Track internal projects and report back to the Operations Manager on any major deviations w.r.t. budget, programme or delivery objectives
Engage on other ad hoc matters within the organisation as required

Requirements

Exceptional written and oral communication skills
Excellent word processing skills, and proficient with all Microsoft Office software (Outlook, Word, Excel, PowerPoint)
Exceptional attention to detail
Ability to work under pressure and to tight deadlines
Great organisational, analytical and time management skills
Excellent interpersonal skills
Proactive self-starter with excellent problem-solving skills
Honest and reliable
Flexible and adaptable
Possess an awareness of when discretion is required, and adhere to confidentiality, when required
Ability to work on their own initiative
High Computer Literacy & Troubleshooting skills
Advanced Excel skills
Previous Experience in an IT role an advantage

Rewards

Skills:
It Support ,It Technician, Data Analysis, SQL, Excel Spreadsheets, Database Administration